Shipping and Delivery Terms

Our company’s mission is to ensure that every consumer has access to high-quality and affordable medicines, regardless of his place of living. That is why we make every effort to expand our shipping geography and to enter every national market in the world. We realize that the quality of delivery services plays a major role when it comes to buying drugs, so we take the selection of postal companies seriously.

When you place an order at our website, you can safely count on us to make sure that:

• Your package is properly packed.
• The medicines are treated in strict compliance with storage requirements at every stage of the shipping process.
• The order is delivered within the period specified.
• Your data is protected.
• Our support team provides you with complex assistance if there are any problems.

Our customers can choose between 2 delivery options:

• Regular airmail. It is cheaper, but the waiting period is longer: as a rule, shipping takes up to 30 days.
• Express delivery. Your package will be delivered by a courier and arrive significantly faster (within 14-21 days), but the price is higher. Besides, such service may be unavailable in your country.

The terms and cost of delivery depend on your location, so you will receive this information when placing an order.

Useful Tips for the Users of My Canadian Pharmacy

1. Before placing an order, look at the list of countries to which we send our products.
2. There are discounts and bonuses for those who place large orders. Be sure to check the terms of receiving free delivery services and shipping insurance beforehand.
3. Please revise the information about your name and postal address before confirming an order to avoid delays and confusion.
4. If you opt for the courier delivery, you can receive your package at your office or at any other place in your city that is convenient for you.
5. There is an opportunity to change the shipping time, if you use the services of a courier.
6. Keep in mind that the delivery may be delayed due to public holidays.
7. There is also a chance that shipping will take more time due to customs procedures.
8. In case you live in a rural place, be ready to wait for longer.
9. If you use regular delivery services, it is advisable to check your mailbox daily. The point is that many medicines should be stored under specific conditions, so, they may get spoiled if left outside for several hours. To find out the approximate location of your package, use the tracking number. After the order arrives in your country, check your mailbox more frequently. If the product is spoiled because of violating storage terms, we will not bear any responsibility.
10. In case there are any delays or problems, contact our support team within the shortest possible period of time. Our specialist will help you deal with the shipping company.

Buying drugs from My Canadian Pharmacy, you can count on us making every effort to make sure that you receive your order within the time period agreed, since we collaborate with the shipping companies that have proven to be trustworthy enough. Still, we disclaim any responsibility for the underperformance of our partners or the postal services operating in your country.